Refund policy
Right of Withdrawal
Statutory Notice — in accordance with Icelandic law on consumer contracts (lög um neytendasamninga nr. 16/2016)
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement (e.g. a letter sent by post or email) to:
Icegler ehf.
Hverfisgata 88
101 Reykjavík
Icegler@icegler.is
You may use the model withdrawal form below, but it is not obligatory.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of standard delivery (excluding any supplementary costs from choosing a delivery type other than the least expensive standard delivery we offer), without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw. We will carry out such reimbursement using the same means of payment you used for the original transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back the goods without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Withdrawal Form
(complete and return this form only if you wish to withdraw from the contract)
To Icegler ehf., Hverfisgata 88 101 Reykjavík, Icegler@icegler.is:
I hereby give notice that I withdraw from my contract for the sale of the following goods: __________
Ordered on: __________
Received on: __________
Name of consumer: __________
Address of consumer: __________
Signature of consumer (only if this form is notified on paper): __________
Date: __________